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Actions allow you to build workflows that trigger automatically after a call finishes. For example, you can send Webhook data payloads to your internal systems, email call transcripts to your team, or send follow-up WhatsApp notifications to customer numbers based on call outcomes.
Actions & Webhooks Overview (Light)

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Building a Post-Call Action

Navigate to the Actions tab in your dashboard, click Create Action, and fill in the two-step setup form:

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Step 1: Trigger Event

Define when this automation should execute:
  • Availability Context: Choose whether this action runs for All Calls, Inbound Calls Only, or Outbound Calls Only.
  • For Voice Agent: Select a specific Voice Agent or choose All Voice Agents to apply this trigger globally.
  • Outcome Tag: Specify a target outcome tag (e.g., meeting_booked, support_resolved). The trigger will only fire if the call completed with this success tag. Leave empty to trigger on all calls regardless of outcome.

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Step 2: Automation Target

Specify what Roostrr should do when the trigger fires:

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Option A: Send a Webhook

Send a JSON payload containing the call metadata, duration, cost, and transcript to your server.
  • Webhook URL: The destination URL on your server.
  • Method: HTTP POST or GET.

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Option B: Send an Email

Email call summaries and logs to your department addresses.
  • To Email(s): Comma-separated list of recipient addresses (e.g., sales@yourdomain.com).
  • Subject Line: Custom subject text (e.g., “New Lead Alert from Voice Agent”).

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Option C: Send a WhatsApp Message

Deliver instant notifications to a specific number.
  • WhatsApp Number: Destination phone number (e.g., +1... or +234...).

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Execution Logs & Debugging

In the Execution Logs tab, you can track and debug every automated run:
  • Status Indicators: View execution status badges (Success, Failed, Pending).
  • Duration: Track the time (in ms) your server took to respond to the webhook.
  • Debug details: Click any log row to open the inspector, displaying:
    • Destination URL target.
    • Backend error messages.
    • JSON Request/Response debug logs.