1. Whop Store Integration
Connect your Whop store to Roostrr to automatically manage caller access and personalize support based on membership tiers and active subscriptions:- Subscription Verification: Voice agents can look up a caller’s active memberships or subscription status in Whop using their phone number or email address during a call.
- Access Control: Restrict specific voice lines or AI workflows to users with premium roles, active membership passes, or particular purchase keys.
- Dynamic Personalization: Greet active members with custom greetings and access billing queries directly via the Whop API context.
2. Shopify Store Integration
Our upcoming Shopify Integration will allow you to connect your voice agents directly to your Shopify storefront via OAuth:- Secure Authentication: Easy one-click authorization using requested store scopes (
read_customers,read_orders,read_themes). - Order Status Check: Voice agents can immediately look up customer email addresses or order IDs in Shopify, check delivery tracking information, and tell callers the status of their packages.
- Customer Lookup: Greets repeat callers by name and references their previous purchases.
3. Live Chat & Intervention
While automated voice agents handle the majority of traffic, some complex support issues require human touch:- Live Monitoring: Real-time monitoring of active call transcripts from the dashboard.
- Human Handoff: Instantly transfer a customer call to a live agent’s softphone or routing pool when the AI flag triggers an escalation.
- WhatsApp Live Chat: Jump into active WhatsApp messaging sessions to text directly with customers.